When you are placing an on-line order for retail items we will collect personally identifiable information, like names, postal addresses, email addresses, etc., that are voluntarily submitted by you. The information that you provide will only be used by us to fulfill your specific order, unless you give us permission to use it in another manner, for example to add you to our mailing list. Your personally identifiable information is kept secure and confidential at all times. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. And any emails or newsletters received from this site will easily allow you to opt out of further mailings.
We will never sell or share your personal information with any outside companies for sales or marketing purposes. If it becomes necessary, we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. In other words, in an attempt to protect you.
In an effort to constantly improve our operation we always welcome input from our customers. Any and all customer feedback information provided to The Vortex through our website, or through other means, shall be deemed to be non-confidential. The Vortex and its affiliates shall be free to use such information for any purpose on an unrestricted basis, including, but not limited to, posting such comments and other feedback on our website, or on affiliated social media websites and elsewhere, at the sole discretion of The Vortex.